Policies

RETURN POLICY
We do not accept returns or exchanges for custom orders and international orders.

Once you have placed your order, it is made specifically for you and cannot be returned. If you are not completely satisfied, please contact us within 7 days of receiving it to discuss your options. We may be able to offer you a discount on a future order or a store credit.

Here are some exceptions to our no-return policy:

If the item is defective or damaged.
If the item was not as described.
If you received the wrong item.
To return an item:

Please contact us at [email protected] within 7 days of receiving your order.
Return the item in its original condition.
Ship the item back to us at the address provided.
We will process your refund within 14 days of receiving the returned item.

Thank you for your understanding. We hope you love your custom order!

 

What address do I mail my return to?

Stange’s LASERWORX

C/O Jeff Stange
403 1/2 N Tuscola Rd.
Bay City, MI 48708